Returns policy

Right of withdrawal (14 days)

You may return products within 14 calendar days of receipt, without giving a reason, under Romanian GEO 34/2014. Bottles must be sealed, unopened and in the condition you received them.

How to return

1. Email salut@paharulluitoni.ro with your order number and the products you wish to return.
2. We confirm the return and send you the shipping address.
3. Ship the products properly packaged. Return shipping is paid by the customer, except for wrongly delivered or damaged products.

Refund

We refund the value of the products within 14 days of receiving the returned parcel, by bank transfer to the account you indicate.

Damaged on delivery

If you receive broken or damaged bottles, photograph the parcel and email us within 48 hours. We replace the product or refund in full, at no cost to you.